T & C

 
 

General Studio Policies

  • All clients must have a valid credit card on file.

  • All sales are final, non-refundable, exchangeable, or transferable.

  • All clients must wear sneakers during Group Fitness Classes and Private Sessions unless otherwise stated.


Group Fitness Class Policies

  • Classes are subject to change without notice. However, I will always do my best to send an email notification as soon as the change occurs.

  • All clients must sign in upon arrival.

  • All clients must have a valid credit card on file. Cash or check will be accepted in lieu of credit card payment upon arrival.

  • All Group Fitness Classes must rescheduled at least 6 hours prior to the start of class. No shows will incur the loss of the class credit.

  • No refunds will be issued.

  • Group Fitness Class packages expire 3 months from the purchase date.


Private Session Policies

  • All payments for Personal Training sessions are to be made in advance.

  • I understand that sometimes you may need to reschedule an appointment. I will do my best to accommodate your request. Private Training Sessions must be rescheduled at least 24 hours prior to the scheduled session. Late reschedules and no shows will incur a full charge of the session (except under special circumstances or in case of emergency).

  • Please give me at least 7 days advance notice of any prolonged training absences.

  • In the event of my unexpected absence, I will contact you as soon as possible. If I am absent due to a case of an emergency you will be contacted as soon as possible to explain the situation and reschedule the session with no penalty to me.

  • I will provide you with at least 14 days notice for any prolonged absences. I will also discuss alternative personal training arrangements with you.

  • Private Session 5 and 10 packs expire 3 months from the purchase date.

  • Private Session 20 packs expire 6 months from the purchase date.

  • Private Session credits cannot be converted into Duet or Trio Sessions and vice versa.